Privacy Policy

Immigration Horizons is an immigration consulting and paralegal services practice. This policy explains what information we collect when you use this website or contact us, how we use it, and the choices you have. We are not a law firm and this policy is not legal advice.

When you submit the consultation or contact form, we collect the information you choose to provide — typically your name, email address, phone number, the service you are interested in, and the description of your situation.

When you visit the site, our analytics tools collect standard technical and usage information such as pages viewed, approximate location, device and browser type, and how you arrived at the site (including marketing campaign parameters where present). This is used in aggregate to understand and improve the site.

We use the information you submit to respond to your enquiry, assess your situation, and communicate with you about the services you asked about — by email or WhatsApp. We use analytics data to understand how the site is used and to improve it.

We do not sell your personal information, and we do not share it with third parties except the service providers that help us operate — for example, our email delivery provider — and only to the extent needed to provide the service.

If you arrive via an advertisement or campaign link, the campaign parameters in that link (such as UTM tags or click identifiers) may be captured with your form submission so we understand how you found us. Our analytics providers may set cookies or similar technologies. You can control cookies through your browser settings.

We keep enquiry information for as long as needed to respond to and follow up on your request, and to keep records of our communications. You can ask us to delete your information at any time using the contact details below.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time. To make any of these requests, email us using the address on our contact page.

This site links to external resources, including official government pages and our marketplace profiles. We are not responsible for the privacy practices or content of websites we do not operate.

We may update this policy from time to time. The date at the top of the page shows when it was last revised. Continued use of the site after a change means you accept the updated policy.